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The customer’s invoices, delivery notes and settlements in one place, without a call

Invoices, receipts, corrections and delivery notes come from the ERP and sit on the orders in the customer account. The customer sees what is paid, what is overdue and what the balance is. They download a PDF with the KSeF QR code and get an e-mail when an invoice is issued.

Maco B2B · Service and settlements · Invoices and settlements

Why it exists

The customer’s accountant calls for a copy of an invoice

Plain Magento knows only the order history and the platform’s own invoices, which have nothing to do with the documents from your ERP. The customer’s accountant will not find in the store the answers to simple questions: what an invoice was issued for, what is unpaid, what is overdue and what the balance is.

For every such answer they call the account manager or your accounting. A copy of an invoice, a delivery note for goods acceptance and a balance confirmation go by e-mail, by hand.

Invoices and settlements

What it does in the store

  • ERP documents on the order

    The VAT invoice or receipt, the correction and the delivery note are visible on the order they concern. A collective invoice for several orders is linked to each of them.

  • The Settlements tab

    The company’s document list with filters by type, date, number and payment status, including “overdue”. Above the list, the total to pay, the overdue part and the settlement balance from the ERP.

  • Payment status and overdue items

    The amount to pay and the status come from the ERP, also for partial payments. The store itself marks overdue documents, and the rollout can block new orders on that basis.

  • A PDF with the seller’s details and logo

    The store composes the printout from the data sent by the ERP: the invoice, receipt and correction with values, the delivery note with quantities only. The file is downloaded only by someone entitled to see it.

  • KSeF number and QR code

    An invoice issued in the national e-invoicing system (KSeF) shows its number, and the printout a QR code from the verification link from the ERP. Your ERP sends the invoice to KSeF, not the store.

  • An e-mail about an issued invoice

    When an invoice or receipt is issued, the orderer and the customer’s accounting get an e-mail with the number, amount, due date, KSeF number and a link to the PDF.

What it looks like in the store

Invoices and settlements on the demo store’s screens

Real screens, not mockups. The demo store runs in Polish; a rollout ships in your store’s languages. Click a row, and where there is a phone capture switch the view or zoom in.

  1. Company settlements: amount to pay, overdue items and a list of invoices, corrections and delivery notesCompany settlements: amount to pay, overdue items and a list of invoices, corrections and delivery notes
    Company settlements: amount to pay, overdue items and a list of invoices, corrections and delivery notes
  2. Settlements filtered to overdue invoices
    Settlements filtered to overdue invoices
  3. Overdue invoice with the amount to pay and transfer detailsOverdue invoice with the amount to pay and transfer details
    Overdue invoice with the amount to pay and transfer details
  4. Partly paid invoice with the remaining amount
    Partly paid invoice with the remaining amount
  5. Correcting invoice linked to the corrected invoice
    Correcting invoice linked to the corrected invoice
  6. Delivery note linked to an order
    Delivery note linked to an order
  7. Buyer dashboard: credit limit, settlements with overdue items, tasks and recent ordersBuyer dashboard: credit limit, settlements with overdue items, tasks and recent orders
    Buyer dashboard: credit limit, settlements with overdue items, tasks and recent orders

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Who uses it

Every role gets what it needs at work

  • Buyer

    Finds the delivery note and the invoice on their order and downloads the PDF at any time. Whoever sees the order sees its documents too.

  • Company administrator

    Sees all the company’s documents, overdue items and the balance. Sets the accounting address that invoice e-mails go to.

  • Account manager

    Sees the documents and overdue items of the companies in their portfolio, so a conversation about a block or a payment runs on the same numbers as the customer’s.

  • Customer service

    Has all ERP documents in the panel on orders and companies. Resends the invoice e-mail in one click instead of looking for the file.

A worked example

Delta Hurt and month-end at the customer

  1. 01 Goods issued, delivery note on the account

    Marek from Termo-Bud collects the goods. The delivery note from Delta Hurt’s ERP is already on the order, so he checks the quantities on his phone.

  2. 02 One invoice for three orders

    Delta Hurt issues a collective invoice for the orders of three Termo-Bud employees and sends it to KSeF from its ERP. The store gets the document together with the KSeF number.

  3. 03 The e-mail reaches accounting

    The invoice covers several people’s orders, so one e-mail goes to the accounting address set by the company administrator.

  4. 04 The accountant checks overdue items

    Ewa at Termo-Bud filters Settlements by “overdue” and sees one invoice to pay. She downloads the PDF with the QR code and orders the transfer.

  5. 05 Anna does not have to search

    Account manager Anna sees the same documents in the panel. After the payment the ERP sends a new status and the invoice stops being overdue.

For the IT team

Where the data comes from and how to integrate it

Documents, payment statuses, the balance and the accounting address come from the ERP through Maconnector into the REST API. Writes are idempotent by the document’s ERP identifier, with a separate light route for the payment status alone and a bulk variant for batches.

The ERP sends the full content of the document, and the store composes the PDF from it. A historical import sends no e-mails.

Native Magento invoices stay in the background for payment and refund handling, but the customer does not see them. The account views are built on Hyvä.

FAQ

Questions: invoices and settlements

Does the store issue invoices and send them to KSeF?
No. Your ERP issues the invoice and sends it to KSeF, as it does today. The store gets the finished document with the KSeF number and verification link, shows them to the customer and prints the QR code on the PDF.
Will the customer see invoices for orders placed by phone?
Yes, if the document comes from the ERP. Orders from outside the store reach the history through the integration, and a document without an order in the store is seen by people with access to all of the company’s orders.
Who at the customer sees which documents?
Whoever sees an order sees its documents: their own, their reports’ or the whole company’s, depending on permissions. The settlements panel with the balance is seen by people who see all the company’s orders.
How is this different from Adobe Commerce B2B?
Adobe Commerce B2B has no ERP documents and no due date per document, only the current balance against the limit. Maco B2B shows every invoice, correction and delivery note with its own due date and payment status.

We will show you this on your company’s data

The demo runs on a scenario from your sales: your customers, your price lists, your ERP. After an hour you know what you get at once and what we set up in the rollout.